Fbaja Privacy Policy – your data is safe with us

Welcome to fbaja. This privacy policy explains what information is collected when you use the fbaja platform, how it is used, and how it is kept secure.

We believe transparency is the foundation of trust. Our privacy policy is written in plain, accessible language so every member can easily understand it. By using the fbaja website or mobile site, you are deemed to have agreed to this privacy policy.

This policy applies solely to fbaja's own platform. For third-party websites or services, please refer to their respective privacy policies. We regularly review and update this Privacy Policy as needed.

Fbaja collects different types of information for different purposes. A detailed breakdown is provided below:

A. Information Collected at Registration

• Full name (as per national ID)
• Date of birth (for age verification)
• Email address
• Mobile Number
• Current Address
• Preferred Currency & Language

B. Identity Verification Information (KYC)

• Scanned Copy of National ID or Passport
• Selfie or live photo (if required)
• Proof of Address (utility bill, etc.)
• Payment Method Verification Details

C. Automatically Collected Information

• IP address and device type
• Browser information & operating system
• Activity logs on the platform
• Betting History & Transaction Records
• Cookies & Similar Tracking Technologies

Your data is used solely for its stated purpose. fbaja never uses your information beyond what it was collected for.

Your explicit consent is obtained for promotional communications. To withdraw consent, click the "Unsubscribe" link at the bottom of any email.

Fbaja does not retain data longer than necessary. Retention periods are defined for each type of information:

• Active account data: retained for as long as the account remains active.
• After account closure: up to 5 years, as required by legal obligations.
• Transaction Records: 7 years, in accordance with financial regulatory requirements.
• KYC documents: retained in accordance with regulatory requirements.
• Marketing data: deleted immediately upon withdrawal of consent.
• Log files: typically 90 days.

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

Fbaja does not sell your data. It may only be shared with specific parties under specific circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared. These parties adhere to strict security standards.
• Identity Verification Services: With licensed service providers for the KYC process.
• Law Enforcement Agencies: When required by a court order or legal obligation.
• Fraud Prevention Agencies: To detect and prevent fraudulent or unlawful activity.
• Regulatory Authority: To comply with licensing requirements.

All third parties with whom data is shared have signed data processing agreements with fbaja and may only use the data for the specified purposes.

Fbaja uses cookies on its website. Cookies are small text files stored in your browser that help the website recognize you.

• Essential Cookies: For login sessions, security, and core functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences and language settings.
• Analytics Cookies: To understand how the site is used, helping us improve our services.
• Marketing Cookies: To show you relevant advertisements. You can turn these off at any time.

You can manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

As an fbaja member, you have the following rights over your personal data:

To exercise any of these rights, email us at support@fbaja.onl. fbaja will respond within 30 days.

Fbaja does not knowingly collect information from anyone under the age of 18. This platform is intended exclusively for adults.

Age is verified at the time of registration. If we become aware that a minor's data has been collected inadvertently, that information will be deleted immediately and the associated account will be closed.

To keep your data safe, fbaja uses industry-standard security technologies:

• SSL/TLS encryption – all data transmissions are encrypted.
• AES-256 Encryption – for data at rest.
• Two-factor authentication (2FA) – to secure access to your account.
• Firewall and intrusion detection systems.
• Regular security audits and penetration testing.
• Restricted access controls – only authorised staff can view your data.

However, no online platform can guarantee 100% security. In the event of a security breach, affected members will be notified as quickly as possible and appropriate action will be taken.

Fbaja may update this privacy policy when necessary. In the event of changes:

• The "Last Updated" date at the top of the page will reflect the change.
• For significant changes, you will be notified at your registered email address.
• A notice may be displayed upon logging in to the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the new policy, you may request that your account be closed.

For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us:

• Email: support@fbaja.onl
• Live Chat: Available on the platform 24/7
• Response time: typically within 24 hours, or within 30 days for complex matters.

Our data protection team is available to assist in both Bengali and English. The security of your information is our top priority.